With over ten years of experience in the hotel industry, a well-rounded skill set has been developed through various roles. Starting at the front desk provided valuable customer service and communication skills while managing guest relations and reservations and transitioning to purchasing offered expertise in supplier negotiations, inventory management, and cost optimization to ensure high-quality standards within budget. As head cashier, demonstrated strong financial acumen by overseeing transactions and managing cash flow. Most recently, as a cost control clerk, expenses were analyzed, and strategies implemented to enhance operational efficiency. This diverse experience equips one with the skills to drive profitability and streamline processes, making a valuable asset in any hospitality setting.
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• Hospitality Certificate for Front Office Sandals Regency Golf Resort & Spa La Toc
Association • Certified Guest Service Professional
• Alison/ Sandals Corporate University• Alison/ Sandals Corporate University • Diploma in Accounting Core Practice and Theory • Microsoft Word • Microsoft Excel
• Hospitality Certificate for Front Office Sandals Regency Golf Resort & Spa La Toc