Zedionne Doran
Willemstad,Buenavista
Summary
Dynamic Shift Manager at Arcos Dorados N.V with a proven track record in employee training and problem-solving. Enhanced team performance through effective delegation and clear communication. Skilled in cash handling and committed to exceptional customer service, ensuring a seamless experience for both staff and customers.
Overview
3
3
years of professional experience
Work History
Shift Manager
Arcos Dorados N.V
10.2022 - 04.2025
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Security
Piscadera Harbour Village Resort
06.2022 - 09.2022
- Monitored CCTV cameras and alarm systems for security breaches.
- Monitored gate areas and addressed security situations with management.
Education
Bachelor of Accounting - Administratie
Frater Aurelio SBO
Kaya Zusternan Di Schijndel07-2022
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Opening and closing procedures
- Tech-Savvy
- Problem-solving
Languages
papiamentu
Native or Bilingual
Dutch
Professional Working
English
Native or Bilingual
Spanish
Professional Working
swimming and vollyball
I played vollayball at school and in my free time loved to go swimmig with my brothers
Timeline
Shift Manager
Arcos Dorados N.V
10.2022 - 04.2025
Security
Piscadera Harbour Village Resort
06.2022 - 09.2022
Bachelor of Accounting - Administratie
Frater Aurelio SBO
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