Kerrie Mclour
Willemstad
Summary
Proven Housekeeping Room Attendant at Simpson, adept in maintaining cleanliness and enhancing guest satisfaction through expert cleaning techniques and exceptional guest relations. Achieved meticulous room presentation and sanitation, demonstrating flexibility and a professional demeanor. Skilled in dusting surfaces and waste disposal, contributing to positive guest experiences and operational efficiency.
Overview
4
4
years of professional experience
Work History
Housekeeping Room Attendant
Simpson
09.2017 - 07.2021
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Washed and put away kitchen dishes, utensils and glassware.
- Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
Education
High School Diploma -
Heart Trust NTA
Jamaica08.2010
Skills
- Cleaning bathrooms
- Guest Relations
- Vacuuming and sweeping
- Dusting furniture
- Waste disposal
- Cleaning techniques
- Window Cleaning
- Dusting surfaces
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