Summary
Overview
Work History
Education
Skills
Beach Tennis, Reading
Timeline
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SUSHIL LAL

Customer Service & Sales
BONAIRE

Summary

Committed and hardworking Customer service officer with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Overview

21
21
years of professional experience
3
3
years of post-secondary education
4
4
Languages

Work History

Cashier & Sales Representative

OMNI Bonaire
04.2021 - Current
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Operated cash register to record transactions accurately and efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Worked with COSACS efficiently to enhance customer service

Manager

DELSOL & CARILOHA
01.2009 - 03.2020
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Completed point of sale opening and closing procedures.
  • Supervised guests at front counter, answering questions regarding products.

Sales Manager

Green Light NV
11.2003 - 12.2008
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Established and cultivated solid business relationships with new or existing customers.

Education

Bachelor of Science - Mathematics, Physics ,& Chemistry

Dr BR Ambedkar University
Agra ( INDIA)
08.2001 - 08.2004

Skills

Teamwork and Collaboration

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Beach Tennis, Reading

I like to Read mainly english classics like Great Expectations and shakespere,plus i like poetry also specially written by Wordsworth and Keats , i also play beach tennis sometime to keep myself physically active ,

Timeline

Cashier & Sales Representative

OMNI Bonaire
04.2021 - Current

Manager

DELSOL & CARILOHA
01.2009 - 03.2020

Sales Manager

Green Light NV
11.2003 - 12.2008

Bachelor of Science - Mathematics, Physics ,& Chemistry

Dr BR Ambedkar University
08.2001 - 08.2004

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SUSHIL LALCustomer Service & Sales