Raily Conception

Assist the Rooms & Quality Manager to oversee the daily operations and duties in the Housekeeping department. Enforce policies and procedures, and Hotel Operation Standards and Procedures. Responsible for the daily activities of the Supervisors, Public and staff areas, laundry. Conduct daily pre-shift meeting with Supervisors and staff. Prepare work schedules for Supervisors, Housekeeping staff, Laundry and Public area and Bellman staff within set limits. All working schedules are to be approved by the Rooms & Quality Manager. Monitor, on a daily basis, the work performance of the Supervisors, and staff for accomplishment of assigned tasks. Enforce that all work performance meets Hotel standard according to the housekeeping policies, procedures, and manuals. Hires new Housekeeping Staff together with the Office Coordinator. Uses all available on the job training tools to train staff and provide follow-up training as necessary. Planning and appraising job results twice a year job performance in consultation with the Rooms & Quality Manager. responsible of Housekeeping & Maintenance department on the absent of the Rooms & Quality Manager) reports to Rooms & Quality Manager

Responsible for order material for housekeeping and Maintenance department, administration of the Housekeeping and Maintenance Department, responsible of making schedule of staff, report, making functioning / appraisal interview of staff, hiring interview, creating work schedules and ensuring that all housekeepers cleaning job is done in an effective and timely fashion, handling customer service and complaints. Give standard training, take care of the budget and budget controlling for the department, and come with new ideas to improve the department, responsible of Housekeeping & Maintenance department on the absent of the Rooms & Quality Manager) reports to Rooms & Quality Manager

Responsible for inspection of rooms according to standard, also was responsible for laundry department and staff) reports to Rooms & Quality Manager

Responsible for administration of the Housekeeping Department, responsible of making schedule of staff, report, order product to clean for housekeeper, and come with new ideas to improve the department) also helping with the Human Resource part of the Housekeeping department. reports to General Manager