Quinten Martina

• Executed implementation of C3 solutions and products per company standards for customer satisfaction.
• Trained users on the functionalities of C3 solutions, ensuring proper usage.
• Offered 2nd line support for user issue resolution related to implemented solutions.
• Facilitated site surveys supporting sales initiatives and strategic planning.
• Prepared accurate pricing for customized solutions within back office systems.
• Enhanced sales proposals and tenders through active contributions.
• Generated and promoted new solution presentation materials among users.
• Analyzed user activity logs to mitigate risks of failure in deployed C3 solutions.
• Researched new technologies and methodologies to propose innovative software solutions.

IT Assistant.

• Ensured compliance with applicable laws and regulations related to IT operations.
• Managed the installation of computer networks including cabling, routers, switches, firewalls.
• Installed and configured software applications to meet user requirements.
• Evaluated organization's technology to recommend upgrades for hardware and software.
• Managed backup, user account and helpdesk systems.
• Coordinated with vendors for the procurement of hardware and software products and services required by the organization.

Contact person.

Geert-Willem Jacobs

Geert-willem.jacobs@c3.cw

+5999 685-3633

• Company Overview: Food Island is a Dutch Caribbean based on-demand delivery services that focus on satisfying restaurant and food truck customers appetite without leaving their comfort.
• Food Island is a Dutch Caribbean based on-demand delivery services that focus on satisfying restaurant and food truck customers appetite without leaving their comfort.

• Handled service requests, including initial troubleshooting and escalation.
• Recommended network security standards to management.
• Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.
• Managed firewall, network monitoring and server monitoring both on- and off-site.
• Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure work.
• Diagnosed and troubleshooted UNIX and Windows processing problems and applied solutions to increase company efficiency.

Contact person

Raychel Mattheeuw

Email: Raychel.mattheeuw@c3.cw

+5999 516-3511