Nurdrey Granviel

• Developed and implemented strategies to increase sales and profitability.
• Managed budget implementations, employee evaluations, and contract details.
• Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
• Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
• Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
• Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.

• Worked effectively in pairs and groups to manage traffic build-ups and divert merchant.

General Purpose

• Lead, coach, and direct the Aruba restaurants to maximize potential long-term sales and profitability of each restaurant. Build and maintain excellent stakeholder relationships.

LEADERSHIP

• Lead my team by obtaining their commitment, working shoulder to shoulder with them. Establish concrete plans to maintain a good working environment • Ensures that all performance evaluations are performed

BUSINESS ANALYSIS

• Analyze and uses all available information such as such as PMO, Gap Analysis, Customer Satisfaction Measurement, etc. to identify opportunities and threats for the development of a business plan aimed at the potential optimization of the market.

ANNUAL PROJECTIONS

• Carry out annual projections of sales, transactions and estimates of expenses in each of the P&L lines to make efficient use of the budget to achieve business profitability.

MARKETING

• Carries out a periodic study of the competition and analyzes the area trading of each of its stores, looking for business opportunities and take initiatives to increase sales and customer loyalty. • Analyze the behavior of the products and propose changes that allow a growth in sales or greater profitability. • Ensures that each restaurant has a local marketing plan and that they implement all Marketing Region initiatives. • Guarantees the implementation and execution of new products and processes in the restaurant.

Human Resource Management

• Implemented work procedures, improving staff productivity and efficiency.
• Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
• Investigated and managed grievance, disciplinary and employee relation meetings, quickly resolving and finding appropriate solutions.

• Developed and maintained staff to provide hospitable, professional service while adhering to policies and business initiatives.
• Minimised loss and misuse of equipment through proper supervision and staff training.

• Developed and maintained staff to provide hospitable, professional service while adhering to policies and business initiatives.
• Minimised loss and misuse of equipment through proper supervision and staff training.