Michelangel Martina

Technical Skills

• Proficient in Microsoft Excel (data analysis, pivot tables, VLOOKUP, and formula creation)

• Advanced knowledge of Microsoft Word (document preparation, reporting, and formatting)

• Experience with credit management software

• Skilled in data reconciliation and financial reporting

• Strong understanding of accounting principles related to collections and write-offs

Collection & Debt Management Skills

• Expertise in reducing aged debts through effective collection strategies

• Knowledge of credit risk assessment and analysis

• Proficient in handling account write-offs and bad debt recovery

• Ability to negotiate and resolve disputes to ensure timely payments

• Experienced in monitoring credit limits and enforcing credit policies

Analytical and Problem-Solving Skills

• Strong analytical skills for assessing debtor accounts and identifying payment trends

• Experience in creating reports to track key performance indicators (KPIs) such as DSO (Days Sales Outstanding)

• Ability to identify root causes of overdue payments and implement preventive measures

• Skilled in developing and streamlining collection processes to improve efficiency

Communication and Interpersonal Skills

• Excellent communication skills for liaising with clients and internal departments

• Proficient in drafting professional correspondence and collection letters

• Strong negotiation skills to resolve payment issues amicably

• Adept at building and maintaining positive relationships with clients