Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Maria Del Rosario Valor Pereira

Maria Del Rosario Valor Pereira

Preschool Age Children
Willemstad,Willemstad

Summary

Adept at fostering customer relationships and boosting sales, I excelled at Curacao Activities by leveraging my negotiation skills and sales expertise. My approach, blending customer relations with a keen ability to spot buying customers, consistently enhanced client loyalty and team performance. My background also spans educational and healthcare settings, where I prioritized safety and learning outcomes.

Overview

24
24
years of professional experience
1
1
Language

Work History

Salesperson

Curacao Activities
06.2023 - 06.2024
  • Worked to build relationships with customers and built potential for additional sales.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

Restaurant Employee

Sjonnies Place
04.2020 - 05.2023
  • Enhanced customer satisfaction by providing exceptional service and timely order fulfillment.
  • Collaborated with kitchen staff for consistent food quality and presentation standards.
  • Enhanced employee retention rates through mentorship initiatives aimed at fostering personal growth within the restaurant industry.
  • Delivered outstanding results under pressure during peak service hours while maintaining a calm demeanor.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
  • Supported successful events at the restaurant by coordinating logistics such as seating arrangements, menu selections, and timing of courses.
  • Promoted restaurant specials and menu updates to guests, contributing to increased sales.
  • Trained new staff on restaurant policies and customer service best practices, elevating overall service quality.
  • Enhanced dining experience by promptly greeting and seating guests in welcoming manner.
  • Maintained detailed knowledge of menu items, assisting customers with inquiries and dietary needs.
  • Demonstrated knowledge of menu items and corresponding ingredients.

Operating Room Assistant

Veterinary Center Curacao
10.2019 - 08.2022
  • Effectively communicated with colleagues and patients, ensuring clear understanding of tasks and expectations.
  • Played a crucial role in emergency situations by remaining calm under pressure and assisting surgical teams as needed to save lives or stabilize patients'' conditions quickly.
  • Coordinated with biomedical engineering teams to ensure all surgical equipment was in proper working order, minimizing delays or complications during surgeries.
  • Cleaned and sterilized room after surgery and counted instruments and sponges used to account for supplies.
  • Maintained operating room's inventory of products and replenished stock, when needed.
  • Complied with all relevant regulations and guidelines to maintain a safe working environment at all times within the operating room setting.
  • Assisted in transporting patients, Type carts and equipment before and during surgical procedures.
  • Prepared patients for surgery and transported patients to and from operating room.
  • Confirmed presence of required medical equipment prior to scheduled appointments.
  • Maintained equipment and supplies, confirming sufficient inventory levels prior to procedures.
  • Monitored patients' vital signs.
  • Opened and distributed sterile supplies during medical procedures.

Salesperson

Curacao Activities
02.2018 - 06.2019
  • Worked to build relationships with customers and built potential for additional sales.
  • Noledge of CURACAO and areas of the island.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.

Front Desk Manager

Laldea Restaurant and Resort
11.2010 - 09.2018
  • Handled tasks and responsibilities for front office employees during periods of understaffing.
  • Maintained an organized workspace at the front desk, contributing to a professional atmosphere that welcomed guests upon arrival.
  • Resolved guest complaints by addressing issues with rooms promptly.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
  • Attended staff meetings and brought issues to attention of upper management.
  • Streamlined check-in and check-out processes for a smoother guest experience.
  • Optimized room inventory management, resulting in reduced overbooking occurrences.
  • Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
  • Assisted guests with special requests, creating memorable experiences that encouraged positive reviews on social media platforms.
  • Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Checked guests in out of hotel, made reservations, and processed payments.
  • Developed strong relationships with corporate clients, securing long-term contracts for group bookings.

Preschool Teacher

Toddler Tech Academy
07.2000 - 07.2006
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
  • Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Monitored students' academic, social, and emotional progress and recorded in individual files.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Assisted and supervised Number children through entire school day.
  • Adapted lesson plans to meet needs of each student, offering personalized support where necessary.
  • Supported students in developing self-esteem and self-confidence.

Education

Bachelor Of Early Childhood Care And Education -

Nova South Eastern University
Davi, Florida

Skills

Buying signals

Timeline

Salesperson

Curacao Activities
06.2023 - 06.2024

Restaurant Employee

Sjonnies Place
04.2020 - 05.2023

Operating Room Assistant

Veterinary Center Curacao
10.2019 - 08.2022

Salesperson

Curacao Activities
02.2018 - 06.2019

Front Desk Manager

Laldea Restaurant and Resort
11.2010 - 09.2018

Preschool Teacher

Toddler Tech Academy
07.2000 - 07.2006

Bachelor Of Early Childhood Care And Education -

Nova South Eastern University

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Maria Del Rosario Valor PereiraPreschool Age Children