Kirsty Seferina
Willemstad
Summary
Ambitions: Looking for a position where I can Practice my knowledge and skills. My passion lies in helping people doesn't matter if it's a local or foreigner, being head of a humanitarian project or any project will give me great satisfaction due to my background with customer service and as a Collection officer, and Insurance Administrative assistant. No Matter in what department I am willing to help everybody if necessary.
Overview
19
19
years of professional experience
Work History
Call Center Representative
Concentrix
Curacao
02.2025 - Current
Kids Coordinator
Corendon Mangrove Beach Resort
08.2020 - 01.2025
- Organizing activities for kids
- Making notes of every team meeting
- Checking inventory
- Assisting the marketing and Sales team
- Announcing activities to the guest
- Participating in community work
Tutor
Advantage Tutoring Bv
08.2018 - 06.2020
- Helping kids with their homework
- Teaching strategies
- Making PowerPoints for the kids speaking engagement
- Giving extra lessons
- Helping the director organize things for kids of group 8
- Training kids for the efo exam
Legal Assistant Reserve
Soaw
07.2017 - 08.2017
- Making appointments with clients
- Writing reports about several legal cases for the committee
- Informing clients about their rights and obligations
- Having contact with employees during the process
- Handing in legal decisions to the clients
Hr Assistant Customer Service/ Outbound Sales Agent
Ai- protect Security company
03.2015 - 02.2017
- Payroll
- Making contracts for employees
- Sales
- Calling customers
- Helping with sales procedure
Several Jobs
Netherlands
04.2006 - 01.2013
- Company Overview: Company Overview: Sales executive Zara Maastricht, Helpdeskassistant Jurofoon Maastricht, Collector at Interim Justitia, Clerical Medical administrative assistant, Credit Collector at DHL, Callcenter Agent: R&M Matrix
- Company Overview: Sales executive Zara Maastricht, Helpdeskassistant Jurofoon Maastricht, Collector at Interim Justitia, Clerical Medical administrative assistant, Credit Collector at DHL, Callcenter Agent: R&M Matrix
Education
Bachelor - Business Administration
Intercontinental University
12.2024
International Law and Labor Law -
Universiteit Maastricht
01.2002
Skills
- Event coordination
- Meeting coordination
- Client coordination
- Strategic planning
- Work Planning and Prioritization
- Team collaboration
- Business administration
- Adaptability and flexibility
- Attention to detail
- Project Support
Properties
- Creative
- Responsible
- Patient
- Communicative skills
- Flexible
- Reliable
Diverse Projects
- Radio program Mas que pop Promotion / sales in Spain
- Foundation Sobrevivire / Miami Latino Magazine
- Promoting Diverse Singers
- Promoting Radio programs for Jingles
- Sodo Medi international: Creating spaces for digital media
Community Work
- Casa Manita: Diverse programs with the kids as volunteer / giving clothes to them all and toys / helping them with their homework.
- Doctors without borders: Missionary
- Cliniclowns and cancer foundation in the Netherlands
Social Media Experience
- YouTube
Languages
- Spanish, First Language
- English, C2
- Dutch, C2
- Papiamento, C1
References
References available upon request.
Hobbies and Interests
- Reading
- Helping people in need
- Dancing
- Giving kids Zumba
Summary - Ambitions
Looking for a position where I can practice my knowledge and skills. My passion lies in helping people doesn't matter if it's a local or foreigner, being head of a humanitarian project or any project will give me great satisfaction due to my background with customer service and as a Collection officer, and Insurance Administrative assistant. No Matter in what department I am willing to help everybody if necessary.
Computer Experience
- Word
- Powerpoint
- Excel
- Excess
- Linux
Affiliations
Insurance Course
Wtf Basic (iniated)
Insurance B (iniated)
Languages
Papiamento
First Language
Dutch
Proficient (C2)
C2
English
Proficient (C2)
C2
Spanish
Proficient (C2)
C2
References
References available upon request.
Timeline
Call Center Representative
Concentrix
02.2025 - Current
Kids Coordinator
Corendon Mangrove Beach Resort
08.2020 - 01.2025
Tutor
Advantage Tutoring Bv
08.2018 - 06.2020
Legal Assistant Reserve
Soaw
07.2017 - 08.2017
Hr Assistant Customer Service/ Outbound Sales Agent
Ai- protect Security company
03.2015 - 02.2017
Several Jobs
04.2006 - 01.2013
Bachelor - Business Administration
Intercontinental University
International Law and Labor Law -
Universiteit Maastricht
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