Jaïr Reüel Luigi Koeiman
Willemstad,Curacao
Summary
Results-driven professional focused on delivering exceptional support for customer and company needs. I am capable of successfully managing concerns and resolving conflicts to maximize customer satisfaction. Offers a strong background in customer relations and communication, having developed the aforementioned features during my studies and at companies where I gained valuable work & life experience during my tenure there.
Overview
11
11
years of professional experience
16
16
years of post-secondary education
4
4
Languages
Work History
Front Desk Agent & Night Auditor
Sandals Royal Curaçao
Willemstad
05.2022 - Current
- Supervised team members during operating hours, leading and guiding them to successful completion of company & costumer needs.
- Performed daily check out and check in related tasks while also tackling any challenges that arose in order to meet company & costumer needs.
- Created, managed & edited reservations.
- Audited charges posted for the day as Night Auditor and tackled any nightly challenges that arose.
- Trained new team members in company policy and procedures as well as maintaining all team member up to company standards.
Front Desk Agent, Reservationist & Night Auditor
The Royal Sea Aquarium Resort
Willemstad
08.2015 - 05.2022
- Performed daily check out and check in related tasks while also tackling any challenges that arose in order to meet company & costumer needs
- Created, managed & edited reservations.
- Audited charges posted for the day as Night Auditor and tackled any nightly challenges that arose.
Concession Attendant & Shift Supervisor
The Movies Curaçao
Willemstad
07.2013 - 08.2015
- Supervised team members during operating hours, leading and guiding them to successful completion of company & costumer needs.
- Stocked materials and equipment necessary for daily operation.
- Kept inventory in order to ensure that materials and equipment necessary for daily operation were always in stock.
- Performed daily tasks relating to completing primary goal of the company and meeting customers' needs.
Education
Law
HBO Rechten – University of The Dutch Caribbean (Curaçao)
Curacao 09.2014 - Current
High School Diploma -
HAVO – Radulphus College (Curaçao)
Curacao 08.2007 - 05.2014
Skills
True
undefinedPersonalia
Address: Kaya Alonso de Ojeda 71, Willemstad, Curaçao
Telephone: +599 9 5282393
Email: koeiman.jair@gmail.com
Date of birth: 03/15/1995
Nationality: Dutch
Driver's License: B
References
Reference available on request
Timeline
Front Desk Agent & Night Auditor
Sandals Royal Curaçao
05.2022 - Current
Front Desk Agent, Reservationist & Night Auditor
The Royal Sea Aquarium Resort
08.2015 - 05.2022
Law
HBO Rechten – University of The Dutch Caribbean (Curaçao)
09.2014 - Current
Concession Attendant & Shift Supervisor
The Movies Curaçao
07.2013 - 08.2015
High School Diploma -
HAVO – Radulphus College (Curaçao)
08.2007 - 05.2014
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