Summary
Overview
Work History
Education
Skills
Main Qualifications
Personal Information
Software
Roller Skating
Timeline
Generic
FRANCISCO  OJEDA

FRANCISCO OJEDA

Industrial Engineer
Curacao

Summary

Solid experience on sales, innovate digital marketing, international logistics and aftermarket deployment. Also as a project manager has a strong knowledge in formal organizations, process standardization


The strategic commercial deployment has been the major strength, likewise all skills about process improvement, general management, negotiation and customer service has been developed. Excellent interpersonal relationships, ability to work as a team and goal focus.

Overview

19
19
years of professional experience
8
8
years of post-secondary education
4
4
Languages

Work History

Commercial & Marketing Manager

HGCS- Hernandez General Contractor & Services N.V.
3 2023 - Current
  • Define the strategy for the first 3 years of operation
  • Responsible for inbound marketing strategy
  • Elaborate and deploy the branding strategy for all rental equipment

CEO, trainer and director

SPF Skating Skol di Korsou- SSK
01.2022 - Current
  • Responsible for the financial and regular operation of the sport foundation
  • Define the strategist and growth actions to grow in the skating sport and specialties

Commercial Manager for Aruba, Bonaire and Curacao

Machinery & Energy ABC B.V. (M&E)
01.2020 - 02.2023
  • Define the strategy for the first 3 years of operation
  • Responsible for sales and profitable growth
  • Develop from ground cero the commercial area, structure, logistics, process, digital marketing deployment, being responsible at the same time for the overall result while the dealership is set
  • Elaborate and define the strategic deployment of the marketing plan
  • General Liability of 4 M USD budget (Parts, Service, Machines, Generators)

Aftersales Manager (Industries Department)

GECOLSA- CATERPILLAR dealer
03.2019 - 12.2019
  • Define and improve the services and product line portfolio according with market needs and opportunities, price strategy, marketing deployment and value proposal across all line products either for Construction, Energy&Transportation segments with the objective to achieve sustainable growth with sales and incremental market share participation, gross profit and high customer satisfaction
  • Liability of 75 M USD budget for spare parts.

National After Sales Director (Infrastructure Division)

CHANEME COMERCIAL S.A. Volvo Dealer Colombia
02.2015 - 11.2018
  • Restructuring the after-sales service and spare parts division for all infrastructure business lines
  • (Volvo Construction Equipment VCE, Volvo Penta, Volvo Buses, SDLG, Wacker Neuson, Chicago Pneumatic)
  • Project management and improvement leader at Prodeco mine (La Loma, Cesar), for VCE fleet with 47 people attending 21 units in full service contract
  • Management and leadership of more than 180 employees among after-sales consultants, project managers, technical trainers, guaranty team, training, spare parts sales force, service satisfaction leaders, workshop managers and technical support staff in general.


Volvo Penta Manager

CHANEME COMERCIAL S.A.
06.2012 - 02.2015
  • General responsible for sales and after-sales process for the Volvo Penta line (marine and industrial engines)
  • Lead and manage the strategic brand growth and development
  • Articulate the logistics, marketing, financial processes, technical support, commercial, administrative and control for the new business line


Customer Support Representative (CSR) for Volvo Construction Equipment (Center region)

CHANEME COMERCIAL S.A.
03.2007 - 01.2008
  • Aftermarket leader in the center zone in Colombia
  • Strengthen the customer loyalty through strategies that ensure a long term after-sales service, leading the initial technical support, needs identification and provide an overall service proposal that achieves future sales of machinery, services and spare parts, creating positive service experiences
  • Supports the strategic management of spare parts and service solutions in center region

Logistic coordinator for VCE (Volvo Construction Equipment), Volvo Car, Bobcat y Wacker

CHANEME COMERCIAL S.A.
03.2007 - 01.2008
  • International spare parts purchase leader in(USA, Brazil, Canada, Sweden and Belgium) of VCE (Volvo Construction Equipment), Bobcat and Wacker
  • Analysis of the state of inventories and restocking
  • Planning and monitoring the international orders


Project Manager

DISCOVERING LATIN AMERICA
01.2006 - 06.2006

• Formulate, plan and execute marketing strategies aimed to promoted the Latin American Concert through the Latin American embassies.

• Get embassies sponsorships.

Supervisor

MEAN FIDDLER GROUP
06.2005 - 10.2006
  • Responsible for logistic sourcing along the events and coordinate 10 people staff.

Education

Diploma in Digital Marketing -

EAFIT University
Medellin (Colombia)
01.2018 - 12.2018

PMP (Specialization in Project Management) -

EAN University (Business Administration School)
Bogotá (Colombia)
01.2011 - 12.2012

Bachelor: Industrial Engineer with international business emphasis -

National University of Colombia
Manizales (Colombia)
06.1999 - 06.2004

Skills

Main Qualifications

Solid experience on after sales service and project management developer for commercial lines, focus on strategic commercial deployment, process improvement, general management, negotiation and customer service. Analysis and definition of business strategies and market research. Excellent interpersonal relationships, ability to work as a team and goal focus. Knowledge in team leadership based on international behavior methodologies.

Personal Information

  • Date of Birth: 06/05/81
  • Nationality: Colombian
  • Marital Status: Married

Software

Microsoft Office

Power BI

Website Designer

Photoshop

Illustrator

Roller Skating

CEO and Trainer of the first roller skating school in Curacao

Timeline

CEO, trainer and director

SPF Skating Skol di Korsou- SSK
01.2022 - Current

Commercial Manager for Aruba, Bonaire and Curacao

Machinery & Energy ABC B.V. (M&E)
01.2020 - 02.2023

Aftersales Manager (Industries Department)

GECOLSA- CATERPILLAR dealer
03.2019 - 12.2019

Diploma in Digital Marketing -

EAFIT University
01.2018 - 12.2018

National After Sales Director (Infrastructure Division)

CHANEME COMERCIAL S.A. Volvo Dealer Colombia
02.2015 - 11.2018

Volvo Penta Manager

CHANEME COMERCIAL S.A.
06.2012 - 02.2015

PMP (Specialization in Project Management) -

EAN University (Business Administration School)
01.2011 - 12.2012

Customer Support Representative (CSR) for Volvo Construction Equipment (Center region)

CHANEME COMERCIAL S.A.
03.2007 - 01.2008

Logistic coordinator for VCE (Volvo Construction Equipment), Volvo Car, Bobcat y Wacker

CHANEME COMERCIAL S.A.
03.2007 - 01.2008

Project Manager

DISCOVERING LATIN AMERICA
01.2006 - 06.2006

Supervisor

MEAN FIDDLER GROUP
06.2005 - 10.2006

Bachelor: Industrial Engineer with international business emphasis -

National University of Colombia
06.1999 - 06.2004

Commercial & Marketing Manager

HGCS- Hernandez General Contractor & Services N.V.
3 2023 - Current

FRANCISCO OJEDA Industrial Engineer