Summary
Overview
Work History
Education
Skills
Certification
Computing
Personal Information
Timeline
Generic
Eumaira Vinck

Eumaira Vinck

Account Receivable Supervisor
Curaçao

Summary

Dedicated and detail-oriented Account Receivable Supervisor with over three years of experience in managing and optimizing accounts receivable processes. Demonstrates exceptional time management skills, ensuring timely and accurate processing of invoices and payments. Skilled in problem-solving, swiftly identifying and resolving discrepancies to maintain financial accuracy and integrity. A team player who excels in collaboration, fostering a cooperative work environment that enhances team productivity and morale. Skilled in multitasking, efficiently handling multiple priorities and deadlines without compromising quality. Known for a professional and courteous demeanor, consistently providing excellent service to both co-workers and customers.

Overview

22
22
years of professional experience
9
9
years of post-secondary education
4
4
Certifications
4
4
Languages

Work History

Accounts Receivable Supervisor

Lovers Industrial Corp.
8 2020 - Current
  • Conducted monthly account reviews to identify potential issues and maintain healthy aging reports.
  • Achieved consistent accuracy in billing processes through diligent oversight and proactive identification of errors.
  • Negotiated payment plans with delinquent customers, preserving long-term business relationships while recovering outstanding funds.
  • Maintained strong relationships with clients by addressing inquiries promptly and professionally.
  • Collaborated with internal departments to resolve billing discrepancies, improving interdepartmental communication.
  • Posted customer payments by recording cash, wire transfer and Maestro/Credit card transactions.
  • Reconciled daily AR ledger and verified proper posting.
  • Completed daily process adjustments to maintain accuracy.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Supported management by processing invoices and documents with consistent ot-time delivery.
  • Accomplished multiple task within established timeframes.


Finance Assistant

Banco de Venezuela, Curaçao Branch
02.2013 - 02.2020
  • Responsible to gather the data and populate for the Chart of Account, to report to the Central Bank
  • Helping and controlling with the translation of documents from English-Spanish or Spanish-English
  • Increased efficiency with thorough maintenance of financial records and documentation.
  • Assist the General Manager with everything that needed to be completed for deadlines
  • Assists the auditors with everything that needed to be fulfilled for the annual audit.
  • Collaborated effectively with cross-functional teams to resolve any financial discrepancies or irregularities.
  • Assisted in budget preparation for streamlined financial planning and forecasting.
  • Streamlined vendor payment processes, ensuring timely disbursements to maintain strong relationships.

Customer Service Assistant

Irvita/Quena Plant Protection N.V.
02.2009 - 01.2013
  • Maintained accurate records of customer interactions, inputting data into the systems for tracking purposes.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Coordinating and follow up with customers
  • Reduced wait times by efficiently managing multiple tasks simultaneously without compromising quality of service.
  • Internal coordination with the supply chain department
  • Participated in regular team meetings to share ideas for improvement and stay informed about updates within the company or industry trends impacting our customers'' needs.
  • Provided exceptional support during peak hours as well as holidays.
  • Answered customer questions about product availability and shipment times.
  • Organized and scheduled customer orders to appropriate departments.
  • Communicated with suppliers to maintain updated information regarding status of current orders.

General Assistant Manager & Front Office Supervisor

The Royal Sea Aquarium Resort
02.2007 - 01.2009
  • Assist the General Manager with everything that needed to be completed for deadlines
  • Compile and prepare the working hours of each department and submit it for the execution of the payroll
  • Responsible for all administrative paper work
  • Assist the night auditor and the accountant in solving any queries they may have and correcting any mistakes that were found
  • Conduct periodic staff reviews and evaluations
  • Control the department expenses in accordance with the budget
  • Facilitated training sessions for new employees, promoting a positive onboarding experience and fostering teamwork within the organization.
  • Improved team collaboration by facilitating open communication between colleagues and departments.
  • Supported customer service efforts when needed addressing concerns or requests professionally.

Front Office Supervisor

The Royal Sea Aquarium Resort
01.2006 - 01.2007
  • Collaborated with housekeeping and maintenance teams to ensure room availability and quality standards were met.
  • Coordinated with other departments to resolve any guest issues promptly, ensuring a seamless guest experience from arrival to departure.
  • Check the work hours for the payroll
  • Overseeing the front desk clerks work
  • Review the night auditor report to ensure that all front desk tasks were completed in the correct manner
  • Ensure that the guest requests were properly logged and followed up.
  • Promoted positive work environment by fostering teamwork among front office staff members.

Front Desk clerk

The Royal Sea Aquarium Resort
01.2002 - 01.2003
  • Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.
  • Coordinated group bookings efficiently, ensuring all necessary preparations were completed in advance of guest arrival dates.
  • Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
  • Overseeing the service of the bellman and the housekeeping department
  • Developed strong relationships with guests through friendly interactions, anticipating their needs and exceeding expectations.
  • Conducted regular inventory assessments for front desk supplies to avoid shortages that could negatively impact guest experience.

Education

MBA - General Management

Curises ICUC
Curacao
05.2022 -

FIBA/FIU - Anti Money Laundering Certified Associate - undefined

FIBA/FIU
01.2014 - 05.2014

BBA - General Management

Curises ICUC
Curacao
05.2011 - 05.2014

Associate of Science -

Dr. Rafael Pocaterras
Venezuela
05.2001 - 05.2002

Mavo -

Marnix Mavo
Curacao
01.1997 - 05.2001

Skills

  • Customer Relations
  • Credit and collections
  • Time Management
  • Problem-Solving
  • Teamwork and Collaboration
  • Multitasking
  • Adaptability and Flexibility
  • Attention to Detail
  • Professional and Courteous

Certification

06/01/2020, Accounting 101, Cornell University

Computing

  • Word
  • Excel
  • PowerPoint
  • Route Manager SE Advanced

Personal Information

  • Gender: Female
  • Nationality: Dutch

Timeline

MBA - General Management

Curises ICUC
05.2022 -

FIBA/FIU - Anti Money Laundering Certified Associate - undefined

FIBA/FIU
01.2014 - 05.2014

Finance Assistant

Banco de Venezuela, Curaçao Branch
02.2013 - 02.2020

BBA - General Management

Curises ICUC
05.2011 - 05.2014

Customer Service Assistant

Irvita/Quena Plant Protection N.V.
02.2009 - 01.2013

General Assistant Manager & Front Office Supervisor

The Royal Sea Aquarium Resort
02.2007 - 01.2009

Front Office Supervisor

The Royal Sea Aquarium Resort
01.2006 - 01.2007

Front Desk clerk

The Royal Sea Aquarium Resort
01.2002 - 01.2003

Associate of Science -

Dr. Rafael Pocaterras
05.2001 - 05.2002

Mavo -

Marnix Mavo
01.1997 - 05.2001

Accounts Receivable Supervisor

Lovers Industrial Corp.
8 2020 - Current

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