Summary

Overview

Work History

Education

Skills

Additional Information

Timeline

Erwellie Maria

Functional Application Analyst

Willemstad

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14

14

years of professional experience

4

4

Languages

Work History

Functional Application Analyst

Aqualectra

01.2010 - Current

Reduced software issues by conducting regular testing and troubleshooting, resulting in improved overall system stability.
Trained end-users on new applications and features, facilitating a smooth transition during software rollouts.
Served as a liaison between technical teams and key stakeholders, ensuring clear communication of project goals while managing expectations effectively.
Assisted in identifying gaps between business requirements and application capabilities and recommend action steps.
Supported daily operations and system maintenance procedures.
Managed multiple projects simultaneously, ensuring timely completion and adherence to established guidelines.
Conducted comprehensive data analysis to identify trends and areas for improvement, leading to better-informed decision-making processes.

Education

HBO - Information Technology

University of The Netherlands Antilles

Willemstad

05.2001 -

Skills

Customer Support
Business process improvement
Application Analysis
Incident Management
Data Management
End-User Training

System Analysis
System Documentation
End-user support
System Administration
User Training
Analytics

Additional Information

Training and knowledge of MDMS, RNI, Etc

Timeline

Functional Application Analyst

Aqualectra

01.2010 - Current

HBO - Information Technology

University of The Netherlands Antilles

05.2001 -