Carla Henriquez Marquina

• Part of a regional team responsible for implementing and rolling out Mobile Core Network Services in Puerto Rico, Costa Rica, Panama and the Caribbean, focusing on the implementation of voLTE and voWIFI.
• Supported network migrations, new services implementations and upgrades in markets where Liberty Latin America provides mobile services.

• Managed the department, ensuring the quality and performance of both local and international fixed and mobile communication networks and services.
• Developed and managed the department’s annual budget (CAPEX/OPEX), consulting and seeking approval from the department manager for unbudgeted activities.
• Operated within the corporate governance model, tactical unit policies, section plans, working procedures, guidelines, agreements, and financial frameworks as the Supervisor of Switching and Mobile.

*Coordinated the implementation of a new numbering plan in Dutch St Marten in order to align with the North American Numbering Plan.

* Oversaw the migration of customers and services to new platforms, ensuring smooth solution implementation.
* Managed the transition of the mobile Core Network in Curacao and St Marten from Ericsson to Huawei.
* Successfully implemented an IPTV Multicast solution by following project management cycles and collaborating closely with the vendor to identify market requirements and develop an optimal rollout plan.
* Handled vendor selection and project management activities for the implementation of the IPTV Unicast solution, ensuring it was developed as an end-to-end solution.
* Coordinated the migration of international switches in Curacao and St Marten to Huawei STPs.

* Led a team of six engineers to support and operate mobile and fixed-line switches in Curazao.
* Planned and developed new projects, including the migration of the mobile Core Network

* Served as a consultant, performing testing, troubleshooting, and implementing new value-added services.
* Led project implementation teams, analyzed offers, and provided recommendations for upgrades, expansions, new services, and overall network service improvements.
* Prepared trouble reports, tracked issues, and monitored network services.
* Supported the migration of the prepaid platform, developing interfaces and ensuring operability for value-added services.
* Established roaming agreements and managed related testing and troubleshooting.

• Ericsson AXE specialist; configuration, integration and troubleshooting of GSM networks for both Core and Radio
• Established direct, successful relationships with Caribbean and Central America customers
• Developed the data configuration of GSM networks in: UTS (first GSM network in the Netherland Antilles), St Marteen, Jamaica, St Lucia, St Vincent, Antigua (Digicel), San Salvador, Panama and Guatemala as well as Colombia
• Provided on site support for the integration of the above mentioned networks.