Highly Creative and have a interest in problem solving
Aman Sardjoepersad
Hospitality Management Professional
Willemstad
Summary
Driven hospitality professional with proven ability to support operations, lead by example and contribute to team performance in high-pressure environments. Experienced in coordinating workflow, maintaining service standard, and assisting in the daily management of front-of-house activities.
Recognized for strong leadership potential, clear communication, and the ability to motivate and support team members to perform at their best. Adept at problem,-solving, handling responsibilities independently,and ensuring smooth operations during peak hours.
Highly multilingual, enabling effective communication with international guests and diverse teams, while enhancing overall customers experience. Brings a proactive mindset, reliability, and a strong focus on growth, with the ambition to step into a supervisory or managerial role and make a direct impact on team success and business performance.
Overview
5
5
years of professional experience
2
2
Certifications
10
10
Languages
Work History
Food and Beverage Server
Munchie's
06.2025 - Current
- Cleaned and set up tables to promptly seat guests and reduce wait times.
- Greeted guests warmly to foster welcoming environment.
- Provided training assistance for new hires, helping them acclimate quickly to restaurant procedures and expectations for excellent service delivery.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
Manager's Assistant
LionsDive Beach Resort
08.2021 - 06.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Implemented staff training programs to elevate service standards and knowledge.
Education
Bachelor of Science - Hospitality Management
European International University
Paris France 05.2001 -
Skills
Multilingualism
Tourism industry insight
Teamwork and leadership
Computer skills
Hotel management
Staff supervision
Multi-department management
Team performance monitoring
Reporting
Interviewing and hiring
Accomplishments
- Collaborated with team of 8 in the development of "catering for MCB".
- Identified and addressed operational inefficiencies on the work floor, contributing to improved workflow, faster service, and better team coordination.
- Documented and resolved crowd control which led to a better work flow on the floor.
- Supported training and integration of new staff, improving team performance and reducing onboarding time.
- Contributed ideas to enhance service delivery and customer satisfaction through practical, experience-based insights.
Certification
TEFL Universal - 9/23
Interests
I Highly regard Team-Based or Collaborative Interests
Active and Endurance Interests
A knack of Learning & Professional Growth
Marketing and SEO
LANGUAGES
Highly multilingual hospitality professional with the ability to communicate effectively with guests from diverse backgrounds.
Native in Dutch and near-native/bilingual in English, ensuring clear and professional communication. Fluent in Papiamento, the local language of Curacao, enabling strong connections with locals and guests.
Experienced in communicating with international guests in Spanish, Mandarin Chinese and Hindi, developed through daily interactions on the work floor and self-learning. Also familiar with Sarnami and Sranan Tongo.
Actively learning Portuguese, German and French, further strengthening the ability to provide excellent service in a global hospitality environment.
Timeline
Bachelor of Science (Bsc) Hospitality Management
08-2025
Food and Beverage Server
Munchie's
06.2025 - Current
TEFL Universal - 9/23
09-2023
Manager's Assistant
LionsDive Beach Resort
08.2021 - 06.2022
Bachelor of Science - Hospitality Management
European International University
05.2001 -